To comply with European GDPR and US privacy regulations, the eLabJournal Cloud is hosted on servers within either European or North American regions. Depending on their country of residence, users will automatically be transferred to the server available for the selected region based on their IP address. The server to which users are directed is indicated by the flag icon in the login menu.
For various reasons (i.e. use of VPN, unidentifiable IP address, or simply travelling to a different country), our website may redirect users to the server in the opposite region from where their data is stored. In that case, click on the flag icon and select the correct server option.
The flag icon will be updated, and the user may proceed with logging in.
For more information about our hosting regions, please refer to the technical infrastructure page on the eLabNext website.