To change the email address for an account, navigate to Manage Accounts in the System Admin Panel. Find the account by entering the email address and click Change E-mail.
In the appeared window, The email address can be changed, click Save to confirm the change.
Note: the email address can only be changed to an email address with a domain that is registered in the system and is associated with the Organisation's license.
In case the Organisation use the login of eLabJournal and not Single Sign-On (SAML/AD/LDAP), It is recommended to also update the user name to avoid confusion for end-users with their login.
It is important to remember that the email domain and the Organisation are linked. It is recommended to also update the Organisation when changing a user's email address domain. This ensures that users are correctly mapped within an Organisation and prevents issues when Organisation-wide policies or settings should be enforced. Select the option "Move user to another organisation" to select the Organisation to which a user should be moved.